Equal Opportunity

Last updated: February 28, 2026

Equal Housing Opportunity Pledge

Haven Bureau is firmly committed to the principles of equal housing opportunity. We believe that every individual, regardless of their background, deserves fair and equal access to housing and real estate services. This commitment is central to who we are as a company and how we conduct our luxury real estate referral and marketing services across Palm Springs, Lake Tahoe, Scottsdale, and Park City.

We pledge to uphold the Fair Housing Act and all applicable federal, state, and local laws that prohibit discrimination in housing. Our referral services are available to all prospective buyers on equal terms, and we actively work to ensure that our processes, marketing, and partner network reflect this commitment.

Non-Discrimination in All Services

Haven Bureau does not discriminate on the basis of race, color, religion, sex (including sexual orientation and gender identity), national origin, familial status, disability, age, marital status, source of income, ancestry, genetic information, immigration status, military or veteran status, or any other characteristic protected by applicable law.

This non-discrimination policy applies to all aspects of our operations, including but not limited to:

  • Referral matching — connecting buyers with licensed agents based solely on property preferences, location, price range, and lifestyle needs
  • Marketing and advertising — ensuring all materials are inclusive, welcoming, and free from discriminatory language or imagery
  • Client communications — providing the same level of responsiveness, professionalism, and care to every individual who contacts us
  • Website and digital services — making our platforms accessible and usable by all visitors
  • Partner agent selection — evaluating agents on their qualifications, expertise, and commitment to fair practices, not on protected characteristics
  • Pricing and service terms — offering our services on equal terms to all clients without differential treatment

ADA Compliance and Accessibility

Haven Bureau is committed to ensuring that our services are accessible to individuals with disabilities in compliance with the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act.

We strive to maintain an accessible digital presence by:

  • Designing our website to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards
  • Providing alternative text for images and media content
  • Ensuring our site is navigable via keyboard and compatible with screen readers and other assistive technologies
  • Using sufficient color contrast, legible typography, and clear visual hierarchy throughout our digital properties
  • Regularly testing our website for accessibility barriers and addressing identified issues promptly

If you encounter any accessibility barriers when using our website or services, please contact us at info@havenbureau.com. We welcome your feedback and will make reasonable efforts to address your needs.

Equal Opportunity in Our Referral Network

Haven Bureau's referral network is composed of independent licensed real estate agents who share our commitment to equal opportunity. We require all partner agents to:

  • Provide equal service to all clients regardless of any protected characteristic
  • Comply with all applicable fair housing and anti-discrimination laws
  • Offer properties and information without regard to the demographic composition of neighborhoods
  • Respect the dignity, autonomy, and preferences of every buyer they serve
  • Participate in ongoing fair housing education and training

We monitor our referral network to maintain these standards and will take corrective action, up to and including termination of the partnership, if an agent fails to uphold equal opportunity principles.

Diversity and Inclusion

Haven Bureau values diversity and recognizes that a broad range of perspectives strengthens our services and the communities we serve. Our commitment to diversity and inclusion means:

  • We actively seek to build a referral network that reflects the diversity of the communities where we operate
  • We design our marketing and content to be inclusive and representative of all buyers, regardless of background
  • We foster a culture of respect, empathy, and openness within our team and with our partners
  • We engage with community organizations and initiatives that promote equitable access to housing
  • We continuously evaluate our practices to identify and eliminate barriers to inclusion

Employment Equal Opportunity

Haven Bureau is an equal opportunity employer. We do not discriminate in hiring, compensation, promotion, termination, or any other employment practice on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

We are committed to building a team that reflects the diversity of the communities we serve and to providing a work environment where every team member is treated with dignity and respect.

Reporting Discrimination

If you believe you have been subjected to discrimination in connection with Haven Bureau's services, referral network, or employment practices, we encourage you to report it. You may:

  • Contact Haven Bureau: Email us at info@havenbureau.com with a detailed description of your concern. All reports will be reviewed and addressed promptly and confidentially.
  • File a housing discrimination complaint with HUD: Call the Fair Housing Complaint Hotline at 1-800-669-9777 (TTY: 1-800-927-9275) or visit www.hud.gov/fairhousing.
  • File a complaint with your state or local civil rights agency: Many states and municipalities have agencies dedicated to investigating discrimination complaints. Contact information for relevant agencies is available through HUD's website.
  • File a complaint with the EEOC: For employment-related discrimination, you may file a charge with the U.S. Equal Employment Opportunity Commission at www.eeoc.gov or call 1-800-669-4000 (TTY: 1-800-669-6820).

Haven Bureau strictly prohibits retaliation against anyone who reports discrimination, participates in an investigation, or exercises their rights under any anti-discrimination law.

Contact Us

If you have questions about our equal opportunity practices or wish to report a concern, please reach out: